Systems and methods for call screening

Details Systems and methods for call screening Systems and methods for call screening

2006-09-05

2006-09-05

Smith, Creighton (Department: 2645)

Telephonic communications

Special services

Call diversion

C379S159000

Reexamination Certificate

active

07103167

ABSTRACT:
The present invention provides flexible, user-definable call screening processes. The user can optionally define to which telecommunication terminals a screened call is to be broadcast to and under what conditions. An incoming call is forwarded to a call management system that asks the caller to leave a voice message. The call management system selectively couples the call to a POTS line or a VoIP-capable device so that the user can listen to the incoming message and thereby screen the incoming call. Based on the screening, the user can instruct the call management system to connect the caller to the user.

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Article: Johnson, Dave; “Now You're TALKING-voice-response systems for home offices—Product Information”;Home Office Computing; http://www.findarticles.com; Feb. 1999.

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