System and method to allocate transactions

Details System and method to allocate transactions System and method to allocate transactions

2006-05-09

2006-05-09

Tieu, Benny Q. (Department: 2642)

Telephonic communications

Centralized switching system

Call distribution to operator

C379S219000, C705S014270

Reexamination Certificate

active

07043007

ABSTRACT:
A method to determine transaction distribution among a plurality of transaction processing systems may include calculating estimated handling resources for each of the plurality of transaction processing systems based upon measured actual handling resources and identified scheduled handling resources. Transaction allocations may be determined for each of the transaction processing systems based upon the estimated handling resources.

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