System and method for voice help on a topic the user selects...

Details System and method for voice help on a topic the user selects... System and method for voice help on a topic the user selects...

2006-09-29

2010-10-12

Tran, Douglas Q (Department: 2625)

Facsimile and static presentation processing

Static presentation processing

Communication

C358S001130

Reexamination Certificate

active

07812989

ABSTRACT:
A method of providing voice help at a multi-function peripheral (MFP) device is disclosed. In one embodiment, the method comprises receiving, at an MFP device, a help request for a task, associated with the use of the MFP device, from a user and providing, at the MFP device, the user with voice help associated with the task. In one embodiment, the task is associated with a topic that the user selects. In another embodiment, the task is associated with correction of an error detected by the MFP device. One embodiment of the invention would provide the user with more “voice” detailed information than with the current technology. Furthermore, a user can easily access and activate complex features of the MFP device via voice help which have not been possible in conventional printing devices.

REFERENCES:
patent: 5127005 (1992-06-01), Oda et al.
patent: 5583801 (1996-12-01), Croyle et al.
patent: 6728343 (2004-04-01), Taylor et al.
patent: 7286954 (2007-10-01), Kopelman et al.
patent: 7318198 (2008-01-01), Sakayori et al.

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