System and method for reporting telecommunication service condit

Error detection/correction and fault detection/recovery – Data processing system error or fault handling – Reliability and availability

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39518202, 3951841, 3951851, 3951852, 39518315, 39520053, 39520054, 379 1, 379 10, 379 13, 379 14, 379 26, 379 27, 379 32, 379 33, 379 34, H02H 305

Patent

active

061417777

ABSTRACT:
A system and method for reporting, directly to a customer, conditions of telecommunications services to which the customer subscribes. The system includes a server for collecting fault information from the telecommunications network management system and a customer workstation for viewing the information. The customer can use the workstation to define a view of the data he wishes to receive. The server builds reports using the view, and provides the reports to the customer.

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