Error detection/correction and fault detection/recovery – Data processing system error or fault handling – Reliability and availability
Reexamination Certificate
2011-06-21
2011-06-21
Baderman, Scott T (Department: 2114)
Error detection/correction and fault detection/recovery
Data processing system error or fault handling
Reliability and availability
Reexamination Certificate
active
07966522
ABSTRACT:
The invention enhances automatic incident control, problem control, and problem prevention using information provided by the analysis or analysis data. The burden on the part of both users and providers to resolve problems is reduced by using a method of automatic analysis data upload and intelligent problem analysis and resolution. Problems are better identified, investigated, diagnosed, recorded, classified, and tracked until affected services return to normal operation and errors trends are used to proactively prevent future problems.
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Baderman Scott T
K&L Gates LLP
Napster LLC
Patel Jigar
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