System and method for active diagnosis and self healing of...

Error detection/correction and fault detection/recovery – Data processing system error or fault handling – Reliability and availability

Reexamination Certificate

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Details

C714S025000, C714S026000, C714S027000, C714S047300, C714S048000

Reexamination Certificate

active

10346371

ABSTRACT:
An active diagnostic and self healing system involves a support server configured to monitor the state of application and operating system software on a remote client, one or more of whose applications or OS has been registered to the automatic service of the invention. Software drivers or other patches, fixes or updates may be automatically transmitted to the client device via Internet or other connectivity upon the detection of an application or OS crash or other software fault. The user may select criteria according to which fixes and updates may be effected. The fixes and updates may be stored in a knowledge base, vendor databases or other resources, for instance available via Internet or other connections.

REFERENCES:
patent: 5349674 (1994-09-01), Calvert et al.
patent: 6282712 (2001-08-01), Davis et al.
patent: 6321348 (2001-11-01), Kobata
patent: 6425093 (2002-07-01), Singh et al.
patent: 6742141 (2004-05-01), Miller
patent: 2004/0078686 (2004-04-01), Toyooka et al.
patent: 2004/0236843 (2004-11-01), Wing et al.

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