Electrical computers and digital processing systems: support – System access control based on user identification by...
Reexamination Certificate
2004-09-10
2009-11-24
Moise, Emmanuel L (Department: 2437)
Electrical computers and digital processing systems: support
System access control based on user identification by...
C713S186000, C726S002000, C726S005000, C726S018000
Reexamination Certificate
active
07624278
ABSTRACT:
A method for resetting access account passwords using an interactive voice response system (IVR) can include the step of the IVR receiving a user request to reset a password. Account identification data can be acquired. The acquired data can be matched to account information stored in at least one compartmentalized system. The matching can identify at least one access account for which the user request applies. The IVR can also receive account verification data and compare this data with data stored within the compartmentalized system associated with the identified access account. Based upon results of this comparison, the IVR can reset the password stored within the compartmentalized system. The IVR can be configured to reset passwords for several compartmentalized systems.
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Judith A. Markowitz, “Voice Biometrics”, Sep. 2000, Communications of the ACM , vol. 43 Issue 9, Publisher: ACM, pp. 66-73.
Green Antonio
Harris Jon
Joseph Kurt M.
Paden Jonathan
Sams Bobby
Akerman & Senterfitt
AT&T Intellectual Property I L.P.
Fields Courtney D
Guntin Ed
Moise Emmanuel L
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