Telephonic communications – Centralized switching system – Call distribution to operator
Reexamination Certificate
2007-05-08
2007-05-08
Tieu, Benny Quoc (Department: 2614)
Telephonic communications
Centralized switching system
Call distribution to operator
C379S265020
Reexamination Certificate
active
11149617
ABSTRACT:
A dialer for managing outgoing contacts is provided that includes a contact filtration agent144operable to retrieve presence information associated with a party to be contacted and determine, based on the presence information, whether or not to contact the party and, if so, when and where to contact the party.
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J
Avaya Technology Corp.
Sheridan & Ross P.C.
Tieu Benny Quoc
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