Outbound dialing decision criteria based

Details Outbound dialing decision criteria based Outbound dialing decision criteria based

2006-04-04

2006-04-04

Tieu, Benny (Department: 2642)

Telephonic communications

Centralized switching system

Call distribution to operator

C379S265020

Reexamination Certificate

active

07023980

ABSTRACT:
A dialer for managing outgoing contacts is provided that includes a contact filtration agent144operable to retrieve presence information associated with a party to be contacted and determine, based on the presence information, whether or not to contact the party and, if so, when and where to contact the party.

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