On demand language interpretation in a telecommunications system

Telephonic communications – Special services – Call diversion

Patent

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Details

379155, 379213, 379201, 379127, H04M 342

Patent

active

053923430

ABSTRACT:
Easily accessed and widely available language interpretation services are provided in a public switched telephone network by a common platform adjunct which automatically connects an interpretation services subscriber with a selected language interpreter associated with a language interpretation platform in the network. A subscriber dials, for example, an international telephone number which includes a code indicating that the call is an international call, a country code, a city code, and a local destination number. The ANI of the subscriber is detected and the call is routed to the adjunct which further verifies and validates the subscriber. The adjunct places a call through the public switched telephone network to the language interpretation platform. The call is answered either by an automatically preselected interpreter or by a human operator who causes the call to be manually transferred to a desired interpreter. The international call is completed to the destination and the calling subscriber, the interpreter, and the called party are bridged together.

REFERENCES:
patent: 4446337 (1985-05-01), Cofer
patent: 4736405 (1988-04-01), Akiyama
patent: 4797910 (1989-01-01), Dandelin
patent: 4916730 (1990-04-01), Hashimoto
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patent: 4985913 (1991-01-01), Shalom
patent: 4987587 (1991-01-01), Jolissaint
patent: 5014301 (1991-05-01), Maltezos
patent: 5029196 (1991-07-01), Morganstein
patent: 5103449 (1992-04-01), Jolissaint
"AT&T Language Line Services", Consumer Communications Services, Jan. 1992, pp. 1-1 through 1-14.
VIP Debit Card, You will find it convenient even you speak in Taiwanese, China Times Feb. 28, 1992.

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