Error detection/correction and fault detection/recovery – Data processing system error or fault handling – Reliability and availability
Reexamination Certificate
2006-11-14
2006-11-14
Beausoliel, Robert (Department: 2113)
Error detection/correction and fault detection/recovery
Data processing system error or fault handling
Reliability and availability
C714S026000
Reexamination Certificate
active
07137041
ABSTRACT:
Problems are resolved in an application program that runs on an Information Technology (IT) infrastructure that includes IT components. A symptom is generated that identifies a problem in the application program. Selected IT components in the IT infrastructure that may cause the problem in the application program are identified, based on the symptom. Status of the selected IT components is obtained by obtaining a respective situation for a respective IT component. The respective situation is one of a set of component-independent predefined situation categories that is associated with a respective selected IT component. The respective situations provide the status of the selected IT components in a common situation format that includes the associated one of the component-independent predefined situation categories. The respective situations that are obtained are analyzed to identify at least one problem in the selected IT components that may cause the problem in the application program.
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Kaminsky David L.
Ogle David M.
Rajaraman Balachandar
Sweitzer John W.
Beausoliel Robert
Duncan Marc
International Business Machines - Corporation
Myers Bigel Sibley & Sajovec P.A.
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