Electrical computers and digital processing systems: multicomput – Computer network managing – Network resource allocating
Reexamination Certificate
2011-03-29
2011-03-29
Dalencourt, Yves (Department: 2457)
Electrical computers and digital processing systems: multicomput
Computer network managing
Network resource allocating
C709S203000, C709S206000, C709S227000, C709S228000, C709S238000
Reexamination Certificate
active
07917623
ABSTRACT:
A method and apparatus are provided for establishing communication sessions through the Internet. The method includes the steps of receiving a request from an Internet requester by a website for a communication session with an agent of the website, analyzing browser associated information relating to the request and selecting an agent for the communication session based upon a content of the analyzed browser associated information.
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Ball Marshall
Dezonno Anthony
Hollatz Michael C.
Shambaugh Craig R.
Aspect Software, Inc.
Dalencourt Yves
Husch & Blackwell LLP
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