Data processing: financial – business practice – management – or co – Automated electrical financial or business practice or... – Electronic shopping
Reexamination Certificate
2002-05-31
2009-08-25
Zeender, F. (Department: 3627)
Data processing: financial, business practice, management, or co
Automated electrical financial or business practice or...
Electronic shopping
C705S001100, C705S014270
Reexamination Certificate
active
07580862
ABSTRACT:
A method and system to select, schedule, purchase, confirm, invoice, bill and settle service orders, such as home services orders from customers. The method and system accept electronic service orders as well as customer leads for services, selects service providers and schedule services in real-time via a computer network, confirms scheduling of service delivery in real-time, handles administrative and business details for both customers and service providers, as well as fulfills, tracks and settle service orders. The method and system also provide customized information for services available via an electronic services network and dynamically schedule services using plural electronic appointment calendars from plural service providers. The method and system includes customer service order and customer lead information and enterprise-wide visibility and management of business processes. The method and system may also be used for goods.
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Biery Kurt A.
Buckles Susan P.
Goetz James A.
Griffin James B.
Hibben Todd M.
Cantor & Colburn LLP
Sheikh Asfnad M
The Servicemaster Company
Zeender F.
LandOfFree
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