Method and system to combine keyword and natural language...

Details Method and system to combine keyword and natural language... Method and system to combine keyword and natural language...

2004-10-27

2010-02-23

Fleurantin, Jean B (Department: 2162)

Data processing: database and file management or data structures

Database and file access

Record, file, and data search and comparisons

C707S773000, C707S793000

Reexamination Certificate

active

07668889

ABSTRACT:
A search query is received from a single input field of a user interface. A keyword search is performed based on the search query to generate keyword search results. A natural language search is performed of a frequently-asked question (FAQ) database based on the search query to generate FAQ search results. The keyword search results and the FAQ search results are combined in a display page.

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