Method and system for tracking errors

Details Method and system for tracking errors Method and system for tracking errors

2007-05-29

2007-05-29

Beausoliel, Robert (Department: 2113)

Error detection/correction and fault detection/recovery

Data processing system error or fault handling

Reliability and availability

C714S057000, C714S046000, C379S009030, C379S009040

Reexamination Certificate

active

09933768

ABSTRACT:
The invention includes a system and method for tracking errors, the system residing on a user's desktop communicating with a central database over a network. The system comprises an error log including error recording tools for enabling the user to record an error; error resolution tools for enabling the user to resolve the error; and error follow-up tools for enabling a user to follow up on resolved errors; error reporting tools for enabling a user to generate error reports from the user's desktop; and communication tools for enabling the user to transmit logged errors to the central database and to receive reports generate from errors logged in the central database.

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Microsoft Press Computer Dictionary, 1997, Microsoft Press, Third Edition, p. 173.

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