Method and system for requesting help

Details Method and system for requesting help Method and system for requesting help

2006-01-20

2008-09-09

Tsang, Fan (Department: 2614)

Telephonic communications

Centralized switching system

Call distribution to operator

C379S088180, C379S088140, C379S203010

Reexamination Certificate

active

07424107

ABSTRACT:
A method (and system) of requesting help includes connecting a user to a help request generator, accessing, by the help request generator, a database including a list of helpers, selecting at least one helper from the list of helpers, and transmitting a help request from the help request generator to the at least one helper.

REFERENCES:
patent: 6058435 (2000-05-01), Sassin et al.
patent: 6125178 (2000-09-01), Walker et al.
patent: 6389132 (2002-05-01), Price
patent: 6647111 (2003-11-01), Bjornberg et al.

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