Telephonic communications – Audio message storage – retrieval – or synthesis – Call source identification
Patent
1997-09-03
2000-03-14
Hunter, Daniel S.
Telephonic communications
Audio message storage, retrieval, or synthesis
Call source identification
379 882, 379 8816, 379201, H04M 358
Patent
active
060382937
ABSTRACT:
A computer implemented method responds to a telephone call from a caller. In response to receiving the telephone call, a first call receiving device obtains call information for the caller. The first call receiving device transfers the telephone call and transmits the call information to a second call receiving device. A call recognition service may be employed as a central repository for the call information and as an interface between the call receiving devices. Transmitting the call information to the second call receiving device enables the second call receiving device to service the caller without having to reobtain the call information for the caller.
REFERENCES:
patent: 5179585 (1993-01-01), MacMillan, Jr. et al.
patent: 5479487 (1995-12-01), Hammond
patent: 5555299 (1996-09-01), Maloney et al.
patent: 5796812 (1998-08-01), Hanlon et al.
patent: 5854837 (1998-12-01), Trader et al.
Cullers William Rusty
McNerney Shaun
Hunter Daniel S.
MCI Communications Corporation
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