Method and apparatus for providing intelligent error messaging

Error detection/correction and fault detection/recovery – Data processing system error or fault handling – Reliability and availability

Reexamination Certificate

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Details

C726S018000, C726S019000

Reexamination Certificate

active

07930591

ABSTRACT:
A method and apparatus for providing intelligent error messaging is disclosed wherein a user of a mobile communications device is provided with descriptive error messaging information to assist the user in overcoming errors associated with the processing of electronic messages and data. For example, when the mobile device is being used to decrypt a cryptographically secured electronic message, and a problem is encountered, program logic of the device provides the user with (1) an indication of exactly what problem is preventing opening of the message, for example, a required cryptographic key is not available; (2) an indication of exactly what may be done to overcome the problem, for example, what utilities should be run on the device; and (3) exactly what data, if any, needs to be downloaded to the device, for example, what cryptographic keys should be downloaded.

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Canadian Office Action dated Apr. 23, 2009, Canadian Patent Application No. 2,475,561.
Canadian Notice of Allowance dated Jan. 28, 2010, Canadian Patent Application No. 2,475,561.

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