Measuring mean time between software failures using customer...

Error detection/correction and fault detection/recovery – Data processing system error or fault handling – Reliability and availability

Reexamination Certificate

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C717S126000

Reexamination Certificate

active

10799091

ABSTRACT:
A method, apparatus, and article of manufacture for measuring a mean time between program failures by maintaining a running count of program crashes per user per product version on a customer computer, and transmitting this information to a server computer when customers send error reports.

REFERENCES:
patent: 6629266 (2003-09-01), Harper et al.
patent: 6862696 (2005-03-01), Voas et al.
Woodbury et al. Performance Modeling and Measurement of Real-Time Multiprocessors with Time-Shared Buses.IEEE 1988.
Murphy et al.Measuring System and Software Reliability using an Automated Data Collection Process.Quality and Reliability Engineering International.1995.

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