Managing an information retrieval problem

Details Managing an information retrieval problem Managing an information retrieval problem

1997-06-06

2000-11-21

Grant, William

Error detection/correction and fault detection/recovery

Data processing system error or fault handling

Reliability and availability

714 43, 714 48, 707 3, H02H 305, H03K 19003, H04B 174, H04L 122

Patent

active

061516864

ABSTRACT:
Provided is a method of managing a problem with retrieving information from a computer system. The method includes automatically generating a request for the information, testing whether the problem is indicated by a result of the request, and, based on the testing, automatically determining whether human intervention is required.

REFERENCES:
patent: 5129080 (1992-07-01), Smith
patent: 5159685 (1992-10-01), Kung
patent: 5287505 (1994-02-01), Calvert et al.
patent: 5337320 (1994-08-01), Kung
patent: 5548715 (1996-08-01), Maloney et al.
patent: 5561770 (1996-10-01), De Bruijn et al.
patent: 5664106 (1997-09-01), Caccavale
patent: 5708775 (1998-01-01), Nakamura
patent: 5724512 (1998-03-01), Winterbottom
patent: 5764906 (1998-06-01), Edelstein et al.
patent: 5832514 (1998-11-01), Norin et al.
patent: 5870540 (1999-02-01), Wang et al.
patent: 5907848 (1999-05-01), Zaiken et al.
patent: 5918229 (1999-06-01), Davis et al.
patent: 6003030 (1999-12-01), Kenner et al.
Rivest, "The MD5 Message-Digest Algorithm", http://andrew2.andrew.cmu.edu/rfc/rfc1321.html, 25 pages, Apr. 1992.
Freier et al., "The SSL Protocol Version 3.0," http://home.netscape.com/eng/ss13/ss;-toc.html, 3 pages, Mar. 1996.
"Netscape Data Security", http://cgi.netscape.com
ewsref/ref
etscape-security.html, 4 pages, 1997.
"Persistent Client State HTTP Cookies", http://cgi.netscape.com
ewsref/std/cookie.sub.- spec.html, 5 pages, 1997.
"Basic HTTP as defined in 1992", http://www.w3.org/pub/WWW/Protocols/HTTP/HTTP2.html, 31 pages, 1992.
Berners-Lee, "Hypertext Transfer Protocol--HTTP/1.0", http://ds.internic.net/rfc/rfc1945.txt, 53 pages, May 1996.
Fielding, "Hypertext Transfer Protocol--HTTP/1.1", http://www.w3.org/pub/WWW/Protocols/rfc2068/rfc2068, 143 pages, Jan. 1997.
Netscape's DDE Implementation, http://www.netscape.com
ewsref/std/ddeapi.html, Mar. 1995, 14 pages.
Mitch Wagner, Tracking service helps companies get a handle on Internet problems, Oct. 7, 1996, Computerworld, vol. 30, No. 41, pp.69,77.
Eamonn Sullivan, Too Many Cooks Spoil Web Server, Jul. 29, 1996, PCWeek, vol. 13 Issue 30, p. N3.
Stephen Cobb, Secure Your Online Data Projects, April 1997, Databased Web Advisor, pp. 70-75.
WebEye's Watching, Feb. 3, 1997 Communications Week, p. 57.
Internet Resources Group, Sep. 11, 1995, M2 PressWire.
Jeff Moad, Overheated Web, Sep. 16, 1996, PC Week, vol. 13, No. 37, p. 49.
How to tell if users can access your Web pages, Oct. 1995, Electronic Documents, vol. 4, No. 10 pp.22-23.

Affiliated with

Also associated with

Rating

Managing an information retrieval problem does not yet have a rating. At this time, there are no reviews or comments for this patent.

If you have personal experience with Managing an information retrieval problem, we encourage you to share that experience with our LandOfFree.com community. Your opinion is very important and Managing an information retrieval problem will most certainly appreciate the feedback.

Rate now

Comments { 0 }

Profile ID: LFUS-PAI-O-1267298