Language selection for voice messaging system

Details Language selection for voice messaging system Language selection for voice messaging system

1992-03-31

1995-08-08

Brown, Thomas W.

Telephonic communications

Audio message storage, retrieval, or synthesis

379207, 379213, 379246, H04M 350, H04Q 372

Patent

active

054406153

ABSTRACT:
A voice messaging system is designed to select an announcement for a caller based on source information associated with a call initiated by that caller. The voice messaging system a) compares at least a portion of the source information to a stored language code selection list that associates particular call origination locations with predominant language(s) spoken at those locations, and b) based on the results of the comparison, delivers the system's message to the caller in the language that is most likely understood by the caller.

REFERENCES:
patent: 4555594 (1985-11-01), Friedes et al.
patent: 4790003 (1988-12-01), Kepley
patent: 5136633 (1992-08-01), Tejada et al.
"Voice-Response System Allows Fast Cargo-Tracking", Saru Diamond, Telecommunications, vol. 24, No. 10, Oct. 1990, p. 69.
"Automation of Alternate Billed Calls Using Speech Recognition", Michael Murphy et al., IEEE Communications Mag., Jan. 1991, pp. 25-29.

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