Error detection/correction and fault detection/recovery – Data processing system error or fault handling – Reliability and availability
Reexamination Certificate
2002-07-17
2009-06-30
Zeender, F. (Department: 3627)
Error detection/correction and fault detection/recovery
Data processing system error or fault handling
Reliability and availability
C714S025000, C714S036000, C714S038110, C714S026000, C714S031000, C709S219000, C705S028000
Reexamination Certificate
active
07555683
ABSTRACT:
The invention provides for facilitating e-commerce transactions between a client and a server over a network. In particular, a client, such as a client computing device, can perform a diagnostic test, such as a power-on self-test, and determine during the test any goods requiring replacement (e.g., acquiring a substitute good, repair, or upgrade). The client may then contact a server, such as a vendor or a technical support department, for procuring such replacement. In one embodiment, the server sends the client diagnostic commands so as to allow remote diagnosis of operability of the client.
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Diamond Kent J.
Gronemeyer Cary E.
Austin Rapp & Hardman
LANDesk Software, Inc.
Shaawat Mussa
Zeender F.
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