Error detection/correction and fault detection/recovery – Data processing system error or fault handling – Reliability and availability
Reexamination Certificate
2006-12-12
2006-12-12
Baderman, Scott (Department: 2114)
Error detection/correction and fault detection/recovery
Data processing system error or fault handling
Reliability and availability
C714S046000, C714S044000, C714S030000
Reexamination Certificate
active
07149936
ABSTRACT:
An interactive multimedia system for remote diagnostics of, maintenance of, and assistance pertaining to a multifunction peripheral preferably includes a multifunction peripheral, a remote service endpoint, and a network system over which the multifunction peripheral communicates with the remote service endpoint. An audio/visual capture device and a display are preferably communicatively associated with the multifunction peripheral communication entity. The remote service endpoint provides assistance based on the audio/video data over the display in such exemplary forms as text, images, multimedia presentation, audio presentations, video presentations, or live interactive communications. The present invention is also directed to a method performed by a multifunction peripheral that provides interactive multimedia for remote diagnostics of, maintenance of, and assistance regarding a multifunction peripheral.
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Newton's Telecom Dictionary; Feb. 2002; Eighteenth Edition; p. 168; CODEC definition.
Newton's Telecom Dictionary; Feb. 2002; Eighteenth Edition; pp. 340-341; H.323 definition.
Baker Michael Douglas
Deshpande Sachin Govind
Thomas John Calvin
Baderman Scott
Jones Rosemarie F.
Lohn Joshua
Michael Blaine Brooks P.C.
Ripma David
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