Multiplex communications – Pathfinding or routing – Combined circuit switching and packet switching
Reexamination Certificate
2006-10-10
2006-10-10
Pham, Chi (Department: 2616)
Multiplex communications
Pathfinding or routing
Combined circuit switching and packet switching
C370S401000, C370S466000, C370S467000
Reexamination Certificate
active
07120141
ABSTRACT:
A software suite is disclosed for routing communication events over a data-packet-network using an IP session initiation and management protocol. The software suite comprises, a server application running on the network for computing and serving routing determinations per request, a session management application running on the network for initiating and managing routed and established session events, a parsing application running on the network for parsing request data received under session initiation protocol and a conversion application running on the network for converting data received under session initiation protocol into a routing request. All received communication requests for routing are in the form of the session initiation protocol wherein they are parsed and converted into routing requests processed by the server application and routed to determined destinations and wherein events are established as session events conducted under the session initiation and management protocol.
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Dan Kikinis Integrating SIP Control Messaging into Existing Call Centers Jun. 27, 2001, Disclosure Document #496199.
Boys Donald R.
Central Coast Patent Agency Inc.
Genesys Telecommunications Laboratories , Inc.
Pham Chi
Philpott Justin M.
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