Inquiry responding apparatus and method, and program used...

Details Inquiry responding apparatus and method, and program used... Inquiry responding apparatus and method, and program used...

2006-08-29

2006-08-29

Coby, Frantz (Department: 2161)

Data processing: database and file management or data structures

Database design

Data structure types

C707S793000, C707S793000

Reexamination Certificate

active

07099874

ABSTRACT:
An inquiry respondinq apparatus receives an inquiry and stores a response to the inquiry in a first database. The apparatus determines whether or not the first database can be searched for the response to the inquiry, and when it is determined that the first database can be searched for the response to the inquiry, and when it is determined that the first database can be searched, a search for the response is performed. However, when it is determined that the first database cannot be searched, the apparatus transmits the inquiry to an external information processing device, and the apparatus receives a response to the inquiry which is transmitted from the external information processing device. Then, one of the response obtained by searching the first database and the response received from the external device is displayed on a display.

REFERENCES:
patent: 5987452 (1999-11-01), Kung
patent: 6401087 (2002-06-01), Yanagimoto
patent: 2003/0018468 (2003-01-01), Johnson et al.
patent: 2003/0149686 (2003-08-01), Drissi et al.

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