History-based prioritizing of suspected components

Details History-based prioritizing of suspected components History-based prioritizing of suspected components

2005-01-18

2008-08-05

Chu, Gabriel L (Department: 2114)

Error detection/correction and fault detection/recovery

Data processing system error or fault handling

Reliability and availability

C714S048000

Reexamination Certificate

active

07409595

ABSTRACT:
A method for servicing a computerized system includes detecting a failure of a given type in the computerized system, and generating a list of corrective actions in response to the failure, using an automated maintenance program. A record of one or more previous failures of the given type in the computerized system is retrieved, indicating at least one previous corrective action taken in response to the previous failures. The method prioritizes the list of corrective actions responsively to the record, using the automated maintenance program, so as to adjust a priority of the at least one previous corrective action in the list. The prioritized list from the automated maintenance program is provided to a repair function for use in servicing the computerized system.

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