Data processing: presentation processing of document – operator i – Operator interface – For plural users or sites
Reexamination Certificate
2004-12-31
2009-10-20
Zhou, Ting (Department: 2173)
Data processing: presentation processing of document, operator i
Operator interface
For plural users or sites
C715S781000, C709S217000, C709S227000
Reexamination Certificate
active
07607090
ABSTRACT:
Embodiments of the present disclosure provide systems and methods for presenting data from a plurality of computer applications for display. Briefly described, in architecture, one embodiment of the system, among others, can be implemented as follows. A graphical interface control to launch execution of a plurality of computer applications is provided on the computer desktop. In addition, one embodiment of the system includes first logic configured to display a launched first computer application within a first graphical window on the desktop. The first graphical window is capable of being positioned on the desktop by a user, where the positioning of the first graphical window is independent from the positioning of the graphical interface control. In some embodiments, the plurality of computer applications includes call center applications.
REFERENCES:
patent: 5678034 (1997-10-01), Chew
patent: 5757371 (1998-05-01), Oran et al.
patent: 5838317 (1998-11-01), Bolnick et al.
patent: 5870552 (1999-02-01), Dozier et al.
patent: 5920316 (1999-07-01), Oran et al.
patent: 5999176 (1999-12-01), Kamper
patent: 6023272 (2000-02-01), Malamud
patent: 6215490 (2001-04-01), Kaply
patent: 6275230 (2001-08-01), Ingrassia, Jr. et al.
patent: 6456307 (2002-09-01), Bates et al.
patent: 6473505 (2002-10-01), Khuc et al.
patent: 6519571 (2003-02-01), Guheen
patent: 6611498 (2003-08-01), Baker et al.
patent: 6643661 (2003-11-01), Polizzi
patent: 6662226 (2003-12-01), Wang
patent: 6738817 (2004-05-01), Chen
patent: 6941371 (2005-09-01), Hartmann
patent: 7100195 (2006-08-01), Underwood
patent: 7225244 (2007-05-01), Reynolds et al.
patent: 7263655 (2007-08-01), Carden, Jr.
patent: 7523413 (2009-04-01), Sims
patent: 2001/0029534 (2001-10-01), Spinks et al.
patent: 2001/0047417 (2001-11-01), Hartmann
patent: 2002/0111824 (2002-08-01), Grainger
patent: 2002/0130904 (2002-09-01), Becker et al.
patent: 2003/0009752 (2003-01-01), Gupta
patent: 2003/0048286 (2003-03-01), Lal
patent: 2003/0071849 (2003-04-01), Ferri
patent: 2003/0088640 (2003-05-01), Rasheed et al.
patent: 2003/0189597 (2003-10-01), Anderson et al.
patent: 2004/0010574 (2004-01-01), Cammick
patent: 2004/0028212 (2004-02-01), Lok et al.
patent: 2004/0103409 (2004-05-01), Hayner
patent: 2004/0117376 (2004-06-01), Lavin
patent: 2004/0191744 (2004-09-01), Guirguis
patent: 2004/0261037 (2004-12-01), Ording et al.
patent: 2005/0044197 (2005-02-01), Lai
patent: 2005/0063530 (2005-03-01), Cook et al.
patent: 2005/0066037 (2005-03-01), Song
patent: 2005/0114792 (2005-05-01), Gest
patent: 2005/0144150 (2005-06-01), Ramamurthy et al.
patent: 2005/0172235 (2005-08-01), Cragun
patent: 2007/0219842 (2007-09-01), Bansal et al.
Windows Version 5.1, copyright 2001, screenshots 1-7.
http://web.archive.org/web/20040306185255/www.corizon.com/benefits.html benefits: overview Mar. 6, 2004 (printed Dec. 23, 2006); 1 page.
http://web.archive.org/web/20040310140931/www.corizon.com/enterprise—features.html platform enterprise edition features: 1-3 Mar. 10, 2004 (printed Dec. 23, 2006); 3 pages.
http://web.archive.org/web/20040216191845/www.corizon.com/solutions.html Corizon Solution Feb. 16, 2004 (printed Dec. 23,2006);1 page.
http://web.archive.org/web/20040504231018/www.corizon.com/platform—overview.html Corizon Platform Overview May 4, 2004 (printed Dec. 23, 2006); 1 page.
http://web.archive.org/web/20040313213357/www.corizon.com/it—benefits.html Benefits for IT organisations Mar. 13, 2004 (printed Dec. 23, 2006); 1 page.
http://web.archive.org/web/20040407091225/www.corizon.com/user—benefits.html benefits for users Apr. 7, 2004 (printed Dec. 23, 2006); 1 page.
http://web.archive.org/web/20040603045823/www.netmanage.com/products/rumba/rumbaOffice.asp Rumba Office and ViewNow Jun. 3, 2004 (printed Dec. 23, 2006); 2 pages.
http://web.archive.org/web/20040603045823/http://www.netmanage.com/products/pdf/datasheets/52078-RUMBA-ENT-DS-04-04.pdf Windows-Based and Browser-Based Multi-Host Access for Evolving Enterprises Jun. 3, 2004 (printed Dec. 23, 2006); 2 pages.
http://web.archive.org/web/20040126023051/www.netmanage.com/hap/hap—access.asp Access Services Jan. 26, 2004 (printed Dec. 23, 2006); 1 page.
http://web.archive.org/web/20040404202850/www.netmanage.com/hap/hap—integration.asp Integration Services Apr. 4, 2004 (printed Dec. 23, 2006); 2 pages.
http://web.archive.org/web/20040603045044/www.netmanage.com/products/rumba/index.asp Powerful Host Access for the Evolving Enterprise Jun. 3, 2004 (printed Dec. 23, 2006); 2 pages.
http://web.archive.org/web/20040603082621/www.netmanage.com/products/rumba/rumbaw2h.asp Powerful, Secure, Easy-To-Deploy Host Access Jun. 3, 2004 (printed Dec. 23, 2006); 2 pages.
http://web.archive.org/web/20040402102021/www.netmanage.com/hap/hap—presentation.asp Presentation Services Apr. 2, 2004 (printed Dec. 23, 2006); 2 pages.
http://web.archive.org/web/20040125114121/http://toolbar.google.com/Google Toolbar Jan. 25, 2004 (printed Dec. 23, 2006); 1 page.
http://web.archive.org/web/20040204014210/toolbar.google.com/menu—help.html Google Toolbar Feb. 4, 2004 (printed Feb. 23, 2006); 3 pages.
http://web.archive.org/web/20040217111141/toolbar.google.com/options—help.html Google Toolbar Options Feb. 17, 2004 (printed Dec. 23, 2006); 4 pages.
http://web.archive.org/web/20031206080131/toolbar.google.com/button—help.html Google Toolbar Features Dec. 6, 2003 (printed Dec. 23, 2006); 6 pages.
http://www.smartcomputing.com/editorial/article.asp?article=articles/archive/office97/09704/09704.asp&guid= Take a Shortcut to Office 87 Sep. 1998, vol. 2, Issue 3 of Smart Computing (printed Dec. 23, 2006); 7 pages.
http://www.codeproject.com/CSHARP/CSDOESSHELL3.ASP C#does Shell, Part 3 Mar. 3, 2003 (printed Dec. 23, 2006); 19 pages.
http://www.siebel.com/products/service/call—center/support—for—multiple—c.shtm May 25, 2004; 2 pages.
Microsoft Contact Center Framework White Paper Dec. 2003; 17 pages.
Microsoft Contact Center Framework A Guide to Business Benefits Dec. 2003; 13 pages.
Richard Omanson; Non-Final Rejection, mailed Oct. 9, 2007, for U.S. Appl. No. 11/026,689, filed Dec. 31, 2004.
Lisa Sims; Non-Final Rejection, mailed Aug. 22, 2007, for U.S. Appl. No. 11/027,325, filed Dec. 31, 2004.
Lisa Sims; Non-Final Rejection, mailed Jul. 27, 2007, for U.S. Appl. No. 11/027,324, filed Dec. 31, 2004.
Lisa Sims; Non-Final Rejection, mailed Jul. 27, 2007, for U.S. Appl. No. 11/026,693, filed Dec. 31, 2004.
Satish, Chand; Non-Final Rejection, mailed Oct. 9, 2007, for U.S. Appl. No. 11/026,677, filed Dec. 31, 2004.
Richard Omanson, U.S. Patent Application Entitled: “Navigational Controls for a Presentation System”; U.S. Appl. No. 11/026,689, filed Dec. 31, 2004.
Lisa Sims, U.S. Patent Application Entitled: “Multiple Application Viewing”; U.S. Appl. No. 11/027,325, filed Dec. 31, 2004.
Lisa Sims, U.S. Patent Application Entitled: “Floating User Interface”; U.S. Appl. No. 11/027,324, filed Dec. 31, 2004.
Lisa Sims, U.S. Patent Application Entitled: “Viewing Applications from Inactive Sessions”; U.S. Appl. No. 11/026,679, filed Dec. 31, 2004.
Lisa Sims, U.S. Patent Application Entitled: “Organizing Session Applications”; U.S. Appl. No. 11/026,693, filed Dec. 31, 2004.
William Bracey, U.S. Patent Application Entitled: “Tracking User Operations”; U.S. Appl. No. 11/026,788, filed Dec. 31, 2004.
Satish Chand, U.S. Patent Application Entitled: “Administration Manager”; U.S. Appl. No. 11/026,677, filed Dec. 31, 2004.
Sims; Non-Final Rejection mailed Jun. 9, 2008 for U.S. Appl. No. 11/027,325, filed Dec. 31, 2004.
Sims; Non-Final Rejection mailed Jun. 9, 2008 for U.S. Appl. No. 11/027,324, filed Dec. 31, 2004.
Sims; Non-Final Rejection mailed Jul. 27, 2007 for U.S. Appl. No. 11/027,324, filed Dec. 31, 2004.
Sims; Final Rejection mailed May 21, 2008 for U.S. Appl. No. 11/026,679, filed Dec. 31, 2004.
Sims; Examiner Interview Summary mailed Oct. 23, 2007 for U.S. Appl. No. 11/026
Beckum Paige Amato
Cheeks Jill Wene
McGlennon James M.
Omanson Richard
Schumacher Robert
AT&T Intellectual Property I L.P.
Thomas Kayden Horstemeyer & Risley LLP
Zhou Ting
LandOfFree
Frameless data presentation does not yet have a rating. At this time, there are no reviews or comments for this patent.
If you have personal experience with Frameless data presentation, we encourage you to share that experience with our LandOfFree.com community. Your opinion is very important and Frameless data presentation will most certainly appreciate the feedback.
Profile ID: LFUS-PAI-O-4071023