Electrical computers and digital processing systems: multicomput – Computer conferencing – Demand based messaging
Reexamination Certificate
2008-05-13
2008-05-13
Cardone, Jason D (Department: 2145)
Electrical computers and digital processing systems: multicomput
Computer conferencing
Demand based messaging
C709S207000, C709S224000
Reexamination Certificate
active
09969407
ABSTRACT:
A management system of the present invention is provided with an electronic apparatus having a specific function, such as a digital composite machine, an information management apparatus, and a plurality of service information terminals. The information management apparatus and a plurality of the service information terminals are linked with the electronic apparatus via a network. After the operation of the digital composite machine, which has been serviced, is resumed after the service, operational information is prepared, for example, by inputting operating condition information into an operation panel in accordance with a determination made by a user, so as to transmit the operational information to the information management apparatus. The information management apparatus uses the operational information, at least as a reference for determining whether or not it is necessary to the service, so as to instruct the service information terminal to repeat the service, for example. In this way, it is possible to provide a management system and a management method for the electronic apparatus, which appropriately manages the electronic apparatus by advantageously utilizing the characteristics of E-mail.
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Nakai Yasuhiro
Nakamura Masakatsu
Cardone Jason D
Conlin David G.
Edwards Angell Palmer & & Dodge LLP
Sharp Kabushiki Kaisha
Swearingen Jeffrey R
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