Error detection/correction and fault detection/recovery – Data processing system error or fault handling – Reliability and availability
Reexamination Certificate
2008-08-12
2011-11-08
Beausoliel, Jr., Robert (Department: 2113)
Error detection/correction and fault detection/recovery
Data processing system error or fault handling
Reliability and availability
C714S025000, C714S048000
Reexamination Certificate
active
08055944
ABSTRACT:
An apparatus and a method is provided for verifying the setup of a current computer in need of repair, parsing and updating a previously created activity log file to provide usable steps that refer to the appropriate configuration settings for the computer being repaired. The method includes obtaining an indication of a problem on a remote computer, reviewing stored log files to determine if an old log file associated with the problem exists and if the old log file does not exist, creating a new log file to store steps associated with repair operations. The method also includes if the old log file exists, retrieving the old log file and obtaining the remote computer configurations, parsing the old log file to identify references to configuration settings and comparing the configuration settings in the old log file with the remote computer configuration. The method further includes updating at least one configuration setting of the old log file to reflect the remote computer configuration, if the at least one configuration setting in the old log file is different from the remote computer configuration and executing steps in the old log file to solve the problem on the remote computer.
REFERENCES:
patent: 6742141 (2004-05-01), Miller
patent: 7293201 (2007-11-01), Ansari
patent: 2005/0223285 (2005-10-01), Faihe et al.
patent: 2006/0140031 (2006-06-01), Kijima et al.
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patent: 2008/0282104 (2008-11-01), Khan
Guven Sinem
Pingali Gopal
Pinhanez Claudio S.
Podlaseck Mark E.
Beausoliel, Jr. Robert
Connolly Bove & Lodge & Hutz LLP
International Business Machines - Corporation
Manoskey Joseph D
Morris, Esq. Daniel P.
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