Complex system diagnostic service model selection method and...

Error detection/correction and fault detection/recovery – Data processing system error or fault handling – Reliability and availability

Reexamination Certificate

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Reexamination Certificate

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10402874

ABSTRACT:
A technique is provided for selecting among a plurality of service models for addressing serviceable events and faults in a complex machine system. Indicators established for each of the models serve as the basis for comparison to input data acquired from the complex system or from manual or semi-automated data acquisition methods. Based upon the comparisons, and upon flexible selection criteria, one or more of the service models is selected to most efficiently address the most likely root cause of the serviceable event or fault.

REFERENCES:
patent: 6430276 (2002-08-01), Bouvier et al.
patent: 6675149 (2004-01-01), Ruffin et al.
patent: 2003/0028390 (2003-02-01), Stern et al.
patent: 2003/0101076 (2003-05-01), Zaleski
patent: 2004/0010446 (2004-01-01), Vanska et al.
patent: 2004/0172581 (2004-09-01), Tamura et al.

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