Telephonic communications – Centralized switching system – Call distribution to operator
Patent
1998-04-28
1999-03-02
Wolinsky, Scott
Telephonic communications
Centralized switching system
Call distribution to operator
379207, 379219, 370352, H04M 706
Patent
active
058781307
ABSTRACT:
A communications system and method for automatically making telephone routing decisions with "global authority" based upon information gathered in real time from the entire communications system and global optimization criteria. The present invention permits unified central control and management for the entire system.
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Andrews G. Wayne
Davis Charles R.
Johnson Lawrence E.
Kelly James P.
Milano, Jr. Vincent J.
Geotel Communications Corp
Wolinsky Scott
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