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Electrical computers and digital processing systems: support – System access control based on user identification by... – Solely password entry

Reexamination Certificate

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Details

C713S182000

Reexamination Certificate

active

07636852

ABSTRACT:
A password management system is provided. The password management system includes a plurality of enterprise applications accessible by local and remote desktop computers by providing single sign-on security information. Each of the plurality of enterprise applications require separate login information which is stored in a secure back-end system along with the single sign-on security information. Scripts located, for example, on remotely accessible servers and/or on the local desktop computer, allow a user to logon with a single sign-on and have access to the plurality of enterprise applications. The script uses the single sign-on security information, and perhaps other information, to authenticate the user and access the login information for each of the enterprise applications. The script is further operable to automatically interface with the enterprise applications through user input windows, such as by scripting login information automatically into the enterprise application login windows.

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