Automatic core file upload

Details Automatic core file upload Automatic core file upload

2008-11-05

2011-12-27

Beausoliel, Jr., Robert (Department: 2113)

Error detection/correction and fault detection/recovery

Data processing system error or fault handling

Reliability and availability

C714S011000, C714S034000, C714S037000, C714S039000, C714S027000, C714S046000

Reexamination Certificate

active

08086909

ABSTRACT:
A support center receives an error message from a remote storage system indicating that an error, such as a kernel panic, has occurred on the remote storage system. The error message is processed to determine the type of error, whether the type of error is known and whether a solution is known for the type of error. If the type of error is unknown, a core file upload request is automatically generated and sent to the remote storage system.

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