Automatic call distributor with wireless connection with remote

Details Automatic call distributor with wireless connection with remote Automatic call distributor with wireless connection with remote

1993-09-30

1995-03-21

Chin, Wellington

Multiplex communications

Wide area network

Packet switching

370 951, 379 58, 379210, H04L 1212, H04L 1216, H04M 342

Patent

active

054003270

ABSTRACT:
An automatic call distribution system (10) with a computer controlled (14) multiport switch (12) provided with groups of remote data terminals (56) and remote internal telephonic units (54) which communicate with local data terminals (28), local internal telephonic units (22) and external telephonic units (18) of an external telephonic network (20) through the multiport switch (12) by means of local and remote internal telephonic multiplexing equipment (38 and 52) and local and remote wireless transceivers (44 and 48) to enable wireless expansion of the system (10) with the addition of remote units (54 and 56).

REFERENCES:
patent: 4656623 (1987-04-01), Dalby, Jr. et al.
patent: 4893301 (1990-01-01), Andrews et al.
patent: 5073890 (1991-12-01), Danielsen
patent: 5086451 (1992-02-01), Saegusa et al.
patent: 5235632 (1993-08-01), Raith
patent: 5265150 (1993-11-01), Helmkamp et al.

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