Automated diagnostic service

Error detection/correction and fault detection/recovery – Data processing system error or fault handling – Reliability and availability

Reexamination Certificate

Rate now

  [ 0.00 ] – not rated yet Voters 0   Comments 0

Details

Reexamination Certificate

active

07350112

ABSTRACT:
A method of providing diagnostic service for a data processing system includes retrieving product data identifying a data processing element in response to an alert generated by the element. The retrieved product data is forwarded to a networked diagnostic site. A diagnostic package is retrieved, the diagnostic package including diagnostic code appropriate for the alerting element. The diagnostic package is forwarded to the data processing system. The diagnostic code is then installed and executed to perform diagnostic testing of the element. Results generated during execution of the diagnostic code may then be used to take machine initiated corrective action. After the results have been generated, the diagnostic software is uninstalled from the data processing system.

REFERENCES:
patent: 4866635 (1989-09-01), Kahn et al.
patent: 5119377 (1992-06-01), Cobb et al.
patent: 5367667 (1994-11-01), Wahlquist et al.
patent: 5483637 (1996-01-01), Winokur et al.
patent: 5491791 (1996-02-01), Glowny et al.
patent: 5495610 (1996-02-01), Shing et al.
patent: 5539877 (1996-07-01), Winokur et al.
patent: 5745479 (1998-04-01), Burns et al.
patent: 5784549 (1998-07-01), Reynolds et al.
patent: 5933594 (1999-08-01), La Joie et al.
patent: 5964891 (1999-10-01), Caswell et al.
patent: 5983364 (1999-11-01), Bortcosh et al.
patent: 6085244 (2000-07-01), Wookey
patent: 6170065 (2001-01-01), Kobata et al.
patent: 6195763 (2001-02-01), Mayer et al.
patent: 6260160 (2001-07-01), Beyda et al.
patent: 6279125 (2001-08-01), Klein
patent: 6357017 (2002-03-01), Bereiter et al.
patent: 6425093 (2002-07-01), Singh et al.
patent: 6539499 (2003-03-01), Stedman et al.
patent: 6553515 (2003-04-01), Gross et al.
patent: 6598183 (2003-07-01), Grieco et al.
patent: 6676018 (2004-01-01), Trelawney et al.
patent: 6742141 (2004-05-01), Miller
patent: 7124326 (2006-10-01), Niikawa
patent: 2004/0153823 (2004-08-01), Ansari
Merriam, Greg, Method, System and Program for Diagnosing a Computer in a Network System, Dossier BLD919990020, International Business Machines Corporation, USA.

LandOfFree

Say what you really think

Search LandOfFree.com for the USA inventors and patents. Rate them and share your experience with other people.

Rating

Automated diagnostic service does not yet have a rating. At this time, there are no reviews or comments for this patent.

If you have personal experience with Automated diagnostic service, we encourage you to share that experience with our LandOfFree.com community. Your opinion is very important and Automated diagnostic service will most certainly appreciate the feedback.

Rate now

     

Profile ID: LFUS-PAI-O-2793052

  Search
All data on this website is collected from public sources. Our data reflects the most accurate information available at the time of publication.