Data processing: database and file management or data structures – Database design – Data structure types
Reexamination Certificate
2006-01-03
2006-01-03
Coby, Frantz (Department: 2161)
Data processing: database and file management or data structures
Database design
Data structure types
C707S793000, C707S793000
Reexamination Certificate
active
06983271
ABSTRACT:
An answer wizard drop-down menu for providing users quick and efficient access to help utilities, including help files and wizards provided by a software application, is provided. An answer wizard drop-down edit control and interface is located in a conspicuous, but non-obstructive location on a software application graphical interface. An edit control allows a user to enter a question regarding some desired functionality of the application. In response to the user's question, the user is presented with a list of potential answers to the question in a drop-down menu. If the user finds an acceptable answer to her question in the list of potential answers, the user selects the acceptable answer, and an appropriate help file application is launched to provide the user assistance with the functionality about which the user has questions. Each question so asked by the user is saved in a list of most recently used items. The next time the user needs assistance, the user may open the list of most recently used items to obtain a list of the most recent questions previously asked by the user. The user may then, if desired, select one of the previously asked questions and initiate another search on the selected question to obtain the list of potential answers. The user may then select a new or previously viewed answer to return to the help file application.
REFERENCES:
patent: 5995921 (1999-11-01), Richards et al.
patent: 6144958 (2000-11-01), Ortega et al.
patent: 6618722 (2003-09-01), Johnson et al.
patent: 6647389 (2003-11-01), Fitch et al.
patent: 6654754 (2003-11-01), Knauft et al.
Engineering User Models to Enhance Multi-Modal Dialogue; H. R. Chappel, M. D. Wilson and b. CahourIFIP Transactions A(Computer Science and Technology) vol. A-18; 1992; pp. 297-315.
An Assessment of Written Interactive Dialogue for Information Retrieval Applications; H. Brunner, G. Whittemore, K. Ferrara and J. Hsu;Human-Computer Interactionsvol. 7, no. 2; 1992; pp. 197-249.
The Design of an Interactive Online Help Desk in the Alexandria Digital Library; Robert Prince, Jianwen Su, Hong Tang and Yonggang Zhao;Proceedings of the International Joint Conference on Work Activities Coordination and Collaboration; 1999; pp. 217-226.
What Help Do Users Need?: Taxonomies for On-Line Information Needs Access Methods; A. W. Roesler and S. G. McLellan;Conference Proceedings on Human Factors in Computing Systems; 1995; pp. 437-441.
Banks Richard M.
Frankel Glenn L.
Hoek Tjeerd
Koch Zeke
Morrow Catherine Rose
Coby Frantz
Filipczyk Marc R.
Merchant & Gould
LandOfFree
Answer wizard drop-down control does not yet have a rating. At this time, there are no reviews or comments for this patent.
If you have personal experience with Answer wizard drop-down control, we encourage you to share that experience with our LandOfFree.com community. Your opinion is very important and Answer wizard drop-down control will most certainly appreciate the feedback.
Profile ID: LFUS-PAI-O-3547930