Agent-based multimedia communication system that supports...

Telephonic communications – Centralized switching system – Call distribution to operator

Reexamination Certificate

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Details

C379S265020, C379S265090

Reexamination Certificate

active

07076048

ABSTRACT:
An agent-based telephony system is provided for establishing a call between two or more telephony devices interconnected through an automated call dispatch server. The automated call dispatch server includes a call control agent for processing call requests; a call resource management agent in communication with the call control agent for allocating and controlling the resources needed to establish a call between telephony devices; and a resource control agent in communication with the call resource management agent for providing a hardware-dependent interface to the telephony devices.

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patent: 2002/0057678 (2002-05-01), Jiang et al.
patent: 2003/0088421 (2003-05-01), Maes et al.
patent: 2003/0097457 (2003-05-01), Saran et al.

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