Telephonic communications – Audio message storage – retrieval – or synthesis – Dynamic audio signal recording or reproduction
Reexamination Certificate
2011-08-02
2011-08-02
Anwah, Olisa (Department: 2614)
Telephonic communications
Audio message storage, retrieval, or synthesis
Dynamic audio signal recording or reproduction
C379S133000
Reexamination Certificate
active
07991125
ABSTRACT:
Methods of processing incoming telephone calls include receiving an incoming telephone call from a caller, identifying the caller associated with the incoming telephone call, and processing the incoming call in response to a call handling rule generated in response to a menu selection made in a previous incoming call from the caller. Processing the incoming call in response to the generated call handling rule may include playing an interactive voice response menu to the incoming caller. The interactive voice response menu may include at least one menu option included in the interactive voice response menu in response to the call handling rule. Corresponding call handling units and computer program products are also provided.
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Ryals Steven
Ryals Wilson
Anwah Olisa
AT&T Intellectual Property I L.P.
Myers Bigel & Sibley & Sajovec
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