Root cause problem identification through event correlation

Details Root cause problem identification through event correlation Root cause problem identification through event correlation

2010-03-01

2011-11-15

Maskulinski, Michael (Department: 2113)

Error detection/correction and fault detection/recovery

Data processing system error or fault handling

Reliability and availability

C714S047100, C714S048000

Reexamination Certificate

active

08060782

ABSTRACT:
Correlating activity events to identify a root cause of a process failure. Activity event data is received from a process executing on a computing device. The activity event data corresponds to a plurality of activity events. Each of the activity events has a correlation identifier, a resolution status, and an occurrence time value associated therewith. Each of the activity events are assigned to one of a plurality of event groups based on the correlation identifier of the activity event. Thereafter, at least one of the event groups is determined to have an activity event with a resolution status indicating failure of the process. One of the activity events within the determined event group is selected as a root cause activity event based on the occurrence time values. In some embodiments, the root cause activity event is identified to a user of the computing device.

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