Dynamic translation between data network-based protocol in a...

Details Dynamic translation between data network-based protocol in a... Dynamic translation between data network-based protocol in a...

2007-10-02

2007-10-02

Lim, Krisna (Department: 2153)

Electrical computers and digital processing systems: multicomput

Distributed data processing

Client/server

C704S246000, C704S219000, C704S207000, C704S208000

Reexamination Certificate

active

10959233

ABSTRACT:
A system for emulating interaction with an interactive voice response unit is provided. The system comprises, a client node connected to the network, the client node soliciting interaction with the interactive voice response unit and a proxy server node connected to the network, the server node accessible to client node, the interactive voice response unit accessible to the server node. A connection is established between the client node and the proxy server node, the proxy server node accepts data from the client node and translates the data into a format for interacting with the interactive voice response unit whereupon the data is then propagated to the interactive voice response unit. Response data resulting from the input data at the interactive voice response unit is propagated to the proxy server node whereupon the response data is translated into a format for dissemination at the client node and propagated thereto.

REFERENCES:
patent: 6418199 (2002-07-01), Perrone
patent: 6459697 (2002-10-01), Neyman
patent: 6554183 (2003-04-01), Sticha et al.
patent: 6760324 (2004-07-01), Scott et al.
patent: 6977740 (2005-12-01), Mandalia
patent: 2002/0056000 (2002-05-01), Albert Coussement et al.
U.S. Appl. No. 09/827,548, Nuestro, Priority Claim.

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