Check creation and maintenance for product knowledge management

Details Check creation and maintenance for product knowledge management Check creation and maintenance for product knowledge management

2006-08-29

2006-08-29

Baderman, Scott (Department: 2114)

Error detection/correction and fault detection/recovery

Data processing system error or fault handling

Reliability and availability

C706S047000, C706S050000, C714S025000, C714S027000, C717S121000

Reexamination Certificate

active

07100082

ABSTRACT:
A system for creating and editing checks for a knowledge automation engine to use in detecting product issues on products. A knowledge automation engine may evaluate a check against a fact to detect a product issue on a product and provide a user of the product remediation information. A check may contain a product issue description, a rule to evaluate against a fact in order to detect the product issue, and remediation information to help a user address the product issue if the product issue is detected on the product. Product issues may include product installation validation and known product bugs. Facts used by the knowledge automation engine may include product configuration facts. Checks may be created and edited using a standard interface.

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