Method and apparatus for managing incident reports

Details Method and apparatus for managing incident reports Method and apparatus for managing incident reports

2006-05-23

2006-05-23

Iqbal, Nadeem (Department: 2114)

Error detection/correction and fault detection/recovery

Data processing system error or fault handling

Reliability and availability

Reexamination Certificate

active

07051244

ABSTRACT:
Incident report management is provided for managing received incident reports in an enterprise environment. The incident report management includes a correlator configured to determine whether a received incident report correlates with a previously received incident report, wherein received incident reports of new incidents are forwarded to a response queue.

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