End user control configuration system with dynamic user...

Details End user control configuration system with dynamic user... End user control configuration system with dynamic user...

2011-08-16

2011-08-16

Caldwell, Andrew (Department: 2445)

Error detection/correction and fault detection/recovery

Data processing system error or fault handling

Reliability and availability

C709S220000

Reexamination Certificate

active

08001420

ABSTRACT:
An end user control configuration (EUC) system with dynamic user interface provides a user friendly tool for consumers to self-provision and manage network services such as Voice over Internet Protocol (VoIP) services. The EUC system dynamically generates graphical user interface (GUI) renderings that assist users in the completion of tasks related to provisioning, and managing network services. The EUC system allows telecommunication service providers to effectively hide the complexity of operational support systems (OSS) and the network elements that deliver the network services. The EUC system solves the technical problems of reducing the cycle-time to self-provision network services, assisting users to complete the tasks required to activate, and manage network services, and actually activating and managing the network services.

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