System and method for reporting telecommunication service condit

Details System and method for reporting telecommunication service condit System and method for reporting telecommunication service condit

1997-09-05

2000-10-31

Hua, Ly V.

Error detection/correction and fault detection/recovery

Data processing system error or fault handling

Reliability and availability

39518202, 3951841, 3951851, 3951852, 39518315, 39520053, 39520054, 379 1, 379 10, 379 13, 379 14, 379 26, 379 27, 379 32, 379 33, 379 34, H02H 305

Patent

active

061417777

ABSTRACT:
A system and method for reporting, directly to a customer, conditions of telecommunications services to which the customer subscribes. The system includes a server for collecting fault information from the telecommunications network management system and a customer workstation for viewing the information. The customer can use the workstation to define a view of the data he wishes to receive. The server builds reports using the view, and provides the reports to the customer.

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