4. Telephonic communications
  5. Centralized switching system
  6. Call distribution to operator

Thaddeus Rafacz

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ACD with multi-lingual agent position

Telephonic communications – Centralized switching system – Call distribution to operator
Patent

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Standalone ACD system with native signaling system 7 capability

Telephonic communications – Plural exchange network or interconnection
Reexamination Certificate

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Profile ID: LFUS-PAI-P-891902

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