4. Telephonic communications
  5. Centralized switching system
  6. Call distribution to operator

Neil D. Pundit

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Call center outbound/inbound balance system

Telephonic communications – Centralized switching system – Call distribution to operator
Reexamination Certificate

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Optimization of agent transfers in call blending

Telephonic communications – Centralized switching system – Call distribution to operator
Reexamination Certificate

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Reassignment of agents

Telephonic communications – Centralized switching system – Call distribution to operator
Reexamination Certificate

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Profile ID: LFUS-PAI-P-2023511

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