4. Data processing: software development, installation, and managem
  5. Software program development tool
  6. Managing software components

LiveOps, Inc.

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Automatic agent training system

Telephonic communications – Centralized switching system – Call distribution to operator
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Distributed call-routing systems

Telephonic communications – Centralized switching system – Call distribution to operator
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Method and apparatus for managing software processes

Data processing: software development – installation – and managem – Software program development tool – Managing software components
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