Total service telephone answering system

Details Total service telephone answering system Total service telephone answering system

1977-11-30

1982-05-04

Canney, Vincent P.

H04M 1110, G11B 1900

Patent

active

043283969

ABSTRACT:
A total service telephone answering system including answering machines, for carrying on a programmed telephone conversation with a respondent, having an interface with the telephone line, and a control for altering the course of the programmed conversation when a disconnect signal is passed by the interface. The system contemplates serving a multiplicity of incoming telephone with a number of line operator stations, with the capability of overflow calls being handled by the answering machines. The system also includes a concentrator which continuously sweeps the incoming telephone lines to select any line having an unanswered call, continuously sweeps the answering machines to identify an available machine, and then effects a connection between the selected telephone line and the available machine.

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patent: 2328562 (1943-09-01), Lesavoy
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patent: 3904836 (1975-09-01), Mohammadioun
patent: 3965304 (1976-06-01), Marheine
patent: 3995121 (1976-11-01), Alvis
patent: 4150255 (1979-04-01), Theis et al.

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