Methods systems, and products for processing responses in...

Telephonic communications – Telephone line or system combined with diverse electrical... – Having transmission of a digital message signal over a...

Reexamination Certificate

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C379S088080, C379S201020

Reexamination Certificate

active

08050392

ABSTRACT:
Methods, systems, and products are disclosed for processing responses in a prompting system. Responses are monitored to a menu of prompts in the prompting system. A response to a prompt is tagged with a location identifier. The location identifier identifies subject matter that corresponds to the prompt. The location identifier is stored in a database. If the menu of prompts changes, then the location identifier permits navigation to the same subject matter, even though the prompt is reassigned to new subject matter.

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