Customer search utility

Details Customer search utility Customer search utility

2008-12-30

2011-11-22

Ly, Cheyne (Department: 2168)

Data processing: database and file management or data structures

Applications of a database

Business related

C705S014650, C705S016000, C705S020000, C705S022000, C705S026100, C705S027200, C705S028000

Reexamination Certificate

active

08065353

ABSTRACT:
A customer search terminal system may be configured to accept customer product searches and identify corresponding products and product information. A method for determining the efficacy of the customer search terminal may include receiving customer usage information including data related to customer usage of a customer search terminal and may also include receiving product sales information including data related to products sold at a point-of-sale terminal. The method may further include generating customer purchase behavior information by correlating the received customer search terminal usage information with the received product sales information when a product is sold at the point-of-sale terminal within a prescribed time period relative to a search for the product on the customer search terminal.

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Shim et al., Journal of Retailing, 77 (2001), pp. 397-416.

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